How to File a Consumer Complaint

GED^® Diploma or Testing

To report GED® fraud, go to the national GED® website: https://ged.com/contact_us/ and use the "General Questions" link. If the fraudulent activity occurs in Kentucky, you can also report it to the Attorney General's consumer protection services division.

Colleges and Universities

To report an issue with a college or university operating in Kentucky, please complete and submit the online
Consumer Complaint Submission Form.

(Note: Inquiries commercial in nature will not receive responses.)

SARA-Participating Institutions

In accordance with 13 KAR 4:010 (REF: https://apps.legislature.ky.gov/law/kar/titles/013/004/010/ ), a non-resident student attending a Kentucky college or university operating through the State Authorization Reciprocity Agreement (SARA) must first exhaust all internal procedures for complaint resolution offered by the college or university before filing a complaint. In addition, the incident giving rise to the complaint must have occurred within two years of filing; also complaints regarding student grades or student conduct violations shall not be considered.

To report an issue with a SARA-participating institution, please complete and submit the online Consumer Complaint Submission Form.

---

DISCLAIMER: This office cannot give legal advice to any individual or take any legal action on behalf of any individual.