Help for Students

Sometimes navigating agency and college websites can be difficult. Below is some helpful contact information to get the answers you need.

Contact Information

Academic Common Market

• Agency: CPE
• Email: Contact Form
• Phone Number: 502-573-1555

Adult Education/GED Questions

• Agency: Kentucky Adult Education
• Adult Education Center Directory
• GED Transcript Requests: https://www.ged.com/life-after-ged.html. 
• Email: Contact Form 
• Phone (main agency): 502-573-5114

College Transcripts (Open Institutions)

Contact your college's registrar's office.

College Transcripts (Closed Institutions)

For Four-Year or Two-Year Campuses

Transcripts for closed institutions are not available at the Council; instead, you need to consult our directory to locate your institution and the proper person/service to contact. 

For Less-Than-Two-Year Campuses

• Agency: Kentucky Commission on Proprietary Education
• Email: kcpe@ky.gov 
• Phone Number: 502-564-4185

Financial Aid

• Agency: Kentucky Higher Education Assistance Authority
• KEES Questions - Email: kees@kheaa.com, Phone: 800-928-8926
• State Aid Questions - Email: studentaid@kheaa.com, Phone: 800-928-8926
• Student Loan Questions - Email: collegeaccess@kheaa.com, Phone: 800-928-8926

GED Transcripts

• Agency: Kentucky Adult Education
• GED Transcript Requests: Webpage
• Email: Contact Form 
• Phone Number: 502-573-5114

Kentucky Virtual Library

• Agency: CPE
• Email: Contact Form
• Phone: 844-400-5985

Residency Process

• Agency: CPE
• Email: Contact Form
• Phone Number: 502-573-1555